Legal notice & data protection

Imprint

HSL-Technik SARL

In charge:

Managing Director Waldemar Gladkov

HSL-Technik SARL

27, ZAE Le Triangle Vert

L-5691 Ellange

Telephone: +352 2667 0092

Fax: +352 2667 0252

E-mail: info@hsl-technik.lu

https://hsl-technik.lu

Nace Nr: Sanitär-, Heizungs-, Klima- und Sanitärinstallationen (43220)

USt-IdNr. DE304392532Id.

TVA LU28168500

Web design / web programming:

wedo.lu

Privacy policy

The following data protection declaration applies to the use of our online service https://hsl-technik.lu (“website”). We attach great importance to data protection. The collection and processing of your personal data takes place in compliance with the applicable data protection regulations, in particular the General Data Protection Regulation (GDPR). We collect and process your personal data in order to be able to offer you the above-mentioned portal. This declaration describes how and for what purpose your data is collected and used and which options you have in connection with personal data.

By using this website, you consent to the collection, use and transfer of your data in accordance with this Privacy Policy.

 

1. Responsible person

The person responsible for the collection, processing and use of your personal data within the meaning of Art. 4 No. 7 of the General Data Protection Regulation (GDPR) is:

HSL-Technik SARL

27, ZAE Le Triangle Vert

L-5691 Ellange

Telephone: +352 2667 0092

Fax: +352 2667 0252

E-mail: info@hsl-technik.lu

If you wish to object to the collection, processing or use of your data by us in accordance with these data protection provisions in whole or for individual measures, you can address your objection to the person responsible. You can save and print this data protection declaration at any time.

2. General use of the website

2.1 Hosting

The hosting services used by us serve the provision of the following services: Infrastructure and platform services, computing capacity, storage space and database services, security services as well as technical maintenance services which we use for the purpose of operating the website.

Here we, or our hosting provider, process inventory data, contact data, content data, contract data, usage data, meta and communication data of customers, interested parties and visitors to this online service on the basis of our legitimate interests in the efficient and secure provision of this online service pursuant to Art. 6 Para. 1 p. 1 f) GDPR in connection with Art. 28 GDPR.

 

2.2 Access data

We collect information about you when you use this site and automatically collect information about your usage patterns and interactions with us and register information about your computer or mobile device. We collect, store and use data about each access to our online services (so-called server log files). This includes:

 

• Name and URL of the retrieved file
• Date and time of retrieval
• Transferred data volume
• Message about successful retrieval (HTTP response code)
• Browser type and browser version
• Operating system
• Referer URL (i. e. the page previously visited)
• Internet pages accessed by the user’s system via our Internet site
• Internet service provider of the user
• IP address and the requesting provider

 

We use this log data without allocation to your person or other profiling for statistical evaluations for the purpose of operating, security and optimization of our online services, but also for anonymous recording of the number of visitors to our website (traffic) and the scope and type of use of our website and services, as well as for billing purposes, to measure the number of clicks received from cooperation partners. Based on this information, we may provide personalized and location-based content and analyze data traffic, troubleshoot and correct errors and improve our services.

This is also our legitimate interest pursuant to Art. 6 Para. 1 p. 1 f) GDPR.

We reserve the right to subsequently check the log data if there is a justified suspicion of illegal use on the basis of concrete indications. We store IP addresses in the log files for a limited period of time if this is necessary for security purposes or for the provision of services or the billing of a service, e.g. if you use one of our offers. After the order process has been aborted or after payment has been received, we delete the IP address if it is no longer required for security purposes. We also store IP addresses if we have a concrete suspicion of a criminal offence in connection with the use of our website. We also store the date of your last visit as part of your account (e.g. when registering, logging in, clicking links, etc.).

 

2.3. Cookies

We use so-called session cookies to optimize our online services. A session cookie is a small text file that is sent by the respective servers when you visit a website and stored temporarily on your hard drive. This file as such contains a so-called session ID, with which various requests from your browser can be assigned to the joint session. This enables your computer to be recognised when you return to our website. These cookies are deleted after you close your browser. They are used, for example, to enable teh use of the shopping basket function across several pages.

When the cookie is activated, it is assigned an identification number and your personal data is not assigned to this identification number. Your name, IP address or similar data that would enable the cookie to be assigned to you are not stored in the cookie. On the basis of cookie technology, we only receive pseudonymised information, such as which pages of our shop have been visited, which products have been viewed, etc. We do not use cookies to identify you.

You can set your browser so that you are informed in advance when cookies are set and can decide in individual cases whether you exclude the acceptance of cookies for certain cases or generally, or that cookies are completely prevented. This may limit the functionality of the website.

 

2.4 Contact form and e-mail

When you contact us (e.g. via contact form or e-mail), we store your details for processing the enquiry and in the event that follow-up questions arise. This is also our legitimate interest pursuant to art. 6 Para. 1 p. 1 f) GDPR. When sending the contact form, the following data will also be stored:

• Date and time of the request

We only store and use further personal data if you give your consent or if this is legally permissible without special consent. Alternatively, you can contact us via the e-mail address provided. In this case, the personal data of the user transmitted with the e-mail will be stored.

 

2.5 Privacy policy for the use of Google Maps

We use the Google Maps API on this website. Google Maps is an online map service that visually displays geographic information.

This is also our legitimate interest pursuant to art. 6 para. 1 p. 1 f) GDPR.

Google Remarketing services are operated by Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.

Each call to one of the individual pages on our website, on which a Google Maps component has been integrated, establishes a connection to the Google server in order to download a display of the corresponding Google Maps component from Google. This provides Google with information about which specific subpage of our website you are visiting.

If you are logged in to Google at the same time, Google recognizes which specific page of our website is visited by you each time you visit our website and for the entire duration of your stay on our website. This information is collected by the Google component and assigned to your Google account by Google. You can prevent such a transmission of this information to Google by logging out of your Google account before accessing our website.

You can find more detailed information about data processing by Google in the Google data protection information. There you can also change your personal data protection settings in the data protection centre.

Detailed instructions on how to manage your own data in connection with Google products can be found here.

 

2.6. Storage duration

Unless specifically stated, we will only store personal data for as long as is necessary to fulfill the purposes for which it was collected.

 

2.7 Data protection for applications

In order to process applications, we collect and process personal data from applicants. This can also be done electronically, in particular if application documents are sent to us by e-mail or via a web form on the website. If an employment contract is concluded with an applicant, the data transmitted will be stored for the purpose of processing the employment relationship in compliance with the statutory provisions. If no contract of employment is concluded with the applicant, the application documents will be automatically deleted two months after notification of the rejection decision, provided that no other legitimate interests of the data controller conflict with such deletion. Other legitimate interests in this sense include, for example, the duty to provide evidence in proceedings under the Equal Treatment Act.

 

2.8 Legal basis and storage period

The legal basis for data processing in accordance with the above paragraphs is art. 6 para. 1 p. 1 a), b) and f) GDPR. Our interests in data processing are in particular the initiation, conclusion and performance of contracts as well as direct advertising and product information.

Unless specifically stated, we will only store personal data for as long as it is necessary or legally required to fulfil the purposes pursued.

 

3. Your rights as a person affected by the data processing

Under the applicable laws, you have various rights with respect to your personal information. If you wish to exercise these rights, please send your request by e-mail or by post, clearly identifying yourself, to the address given in paragraph 1.

Below you will find an overview of your rights.

 

3.1 Right to confirmation and information

You have the right at any time to receive confirmation from us as to whether personal data concerning you will be processed. If this is the case, you have the right to request from us free information about the personal data stored about you together with a copy of this data. Furthermore, you have the right to the following information:

• the processing purposes
• the categories of personal data processed
• the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations
• if possible, the planned duration for which the personal data will be stored or, if that is not possible, the criteria for determining that duration
• the existence of a right to rectify or erase personal data concerning you or to have the processing limited by the controller or to object to such processing
• the existence of a right of appeal to a supervisory authority
• if the personal data are not collected from you, all available information about the origin of the data
• the existence of automated decision-making, including profiling, in accordance with Article 22(1) and (4) of the DS Block Exemption Regulation and, at least in these cases, meaningful information on the logic involved and the scope and intended impact of such processing for you.
• If personal data are transferred to a third country or to an international organisation, you have the right to be informed of the appropriate safeguards pursuant to art. 46 GDPR in connection with the transfer.

3.2 Right to correction

You have the right to demand from us immediately the correction of incorrect personal data concerning you. Taking into account the purposes of the processing, you have the right to request the completion of incomplete personal data – also by means of a supplementary declaration.

 

3.3 Right to cancellation (“right to be forgotten”)

Pursuant to art. 17 (1) GDPR, you have the right to demand that we delete personal data concerning you immediately, and we are obliged to delete personal data immediately if one of the following reasons applies:

• Personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
• You revoke your consent on which the processing was based pursuant to art. 6 para. 1 p. 1 a) GDPR or art. 9 para. 2 a) GDPR and there is no other legal basis for the processing.
• You object to the processing pursuant to art. 21 para. 1 GDPR and there are no overriding legitimate reasons for the processing or you object to the processing pursuant to art. 21 para. 2 GDPR.
• The personal data have been processed unlawfully.
• The deletion of the personal data is necessary to fulfil a legal obligation under Union law or the law of the Member States to which we are subject.
• The personal data were collected in relation to information society services offered pursuant to art. 8 (1) GDPR.

If we have made the personal data public and we are obliged to delete them pursuant to art. 17 (1) GDPR, we shall take appropriate measures, including technical measures, taking into account the available technology and implementation costs, to inform those responsible for data processing who process the personal data that you have requested them to delete all links to this personal data or copies or replications of this personal data.

 

3.4 Right to limitation of processing

You have the right to demand that we restrict processing if one of the following conditions is met:

• the accuracy of the personal data is disputed by you for a period of time that allows us to verify the accuracy of the personal data,
• the processing is unlawful and you refused to delete the personal data and instead requested that the use of the personal data be restricted;
• we no longer need the personal data for the purposes of processing, but you need the data to assert, exercise or defend legal claims, or
• you have lodged an objection against the processing pursuant to art. 21 para. 1 GDPR, as long as it has not yet been established whether the legitimate reasons of our company outweigh yours.

3.5 Right to data transferability

You have the right to receive the personal data concerning you that you have provided to us in a structured, common and machine-readable format, and you have the right to transfer such data to another responsible person without our interference, provided that

• the processing is based on a consent pursuant to art. 6 para. 1 p. 1 a) GDPR or art. 9 para. 2 a) GDPR or on a contract pursuant to art. 6 para. 1 p. 1 b) GDPR and
• processing is carried out using automated procedures.

When exercising your right to data transfer in accordance with paragraph 1, you have the right to obtain that the personal data is transferred directly by us to another responsible person, insofar as this is technically feasible.

 

3.6 Right of objection

You have the right, for reasons arising from your particular situation, to object at any time to the processing of your personal data on the basis of art. 6 para. 1 p. 1 e) or f) GDPR; this also applies to profiling based on these provisions. We no longer process personal data unless we can prove compelling reasons for the processing worthy of protection which outweigh your interests, rights and freedoms, or the processing serves the assertion, exercise or defence of legal claims.

If personal data is processed by us for the purpose of direct advertising, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling, insofar as it is connected with such direct advertising.

You have the right to object to the processing of your personal data for scientific or historical research purposes or for statistical purposes pursuant to Art. 89 para. 1 GDPR for reasons arising from your particular situation, unless such processing is necessary for the performance of a task in the public interest.

 

3.7 Automated decisions including profiling

You have the right not to be subject to any decision based solely on automated processing, including profiling, that has any legal effect on you or similarly significantly affects you.

There will be no automated decision-making based on the personal data collected.

 

3.8 Right to revoke consent under data protection law

You have the right to revoke your consent to the processing of personal data at any time.

 

3.9 Right to complain to a supervisory authority

You have the right to complain to a supervisory authority, in particular in the Member State where you are staying, at your place of work or at the place where the alleged infringement occurred, if you consider that the processing of your personal data is unlawful.

 

4. Data security

We make every effort to ensure the security of your data within the framework of the applicable data protection laws and technical possibilities.

Your personal data will be transmitted encrypted. This applies to your orders and also to the customer login. We use the SSL (Secure Socket Layer) coding system, but point out that data transmission over the Internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of the data against access by third parties is not possible.

To secure your data, we maintain technical and organisational security measures in accordance with art. 32 GDPR, which we continually adapt to the state of the art.

Furthermore, we do not guarantee that our services will be available at certain times; disruptions, interruptions or failures cannot be ruled out. The servers we use are regularly and carefully backed up.

5. Transfer of data to third parties, no data transfer to non-EU countries

In principle, we use your personal data only within our company.

If and to the extent that we involve third parties in the performance of contracts (such as logistics service providers), these personal data will only be provided to the extent that the transmission is necessary for the corresponding service.

In the event that we outsource certain parts of the data processing (“order processing”), we contractually oblige order processors to use personal data only in accordance with the requirements of the data protection laws and to guarantee the protection of the rights of the person concerned.

Data will not be transferred to entities or persons outside the EU outside the cases referred to in this declaration in section 2.